We offer a range of products including mobile phones, accessories, and telecom services. Our services also include phone repairs, network plans, and customer support for various telecom needs.

To place an order, browse our online catalog, select the items you want, and add them to your cart. Once you're ready, proceed to checkout, fill in your delivery details, and complete the payment process.

We accept various payment methods including credit/debit cards, online banking, and mobile wallets. For more details, please check our payment options at checkout.

Yes, you can track your order using the tracking link provided in your order confirmation email. Additionally, you can log in to your account on our website to view your order status.

We offer a return and exchange policy for most products within 30 days of purchase. Items must be in their original packaging and condition. Please refer to our Return Policy page for detailed information and procedures.

You can contact our customer support team via email at support@balajitelecom.store or call us at +91 8511010515 . Our support hours are Monday to Sunday, 9 AM to 9  PM.

Currently, we only offer shipping within the country. For international orders, please contact our support team for further assistance.

Delivery times vary based on your location and the shipping method selected. Typically, orders are delivered within 3-7 business days. You will receive an estimated delivery time during checkout.

If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of receiving your order. We will arrange for a replacement or refund as per our Return Policy.

Yes, most of our products come with a manufacturer’s warranty. Please check the warranty information included with your purchase or on the product detail page on our website.

We periodically offer promotions and discounts. Check our website’s Promotions page or sign up for our newsletter to stay updated on the latest offers.

Log in to your account on our website and navigate to the “Account Settings” section. From there, you can update your personal information, contact details, and password.

Orders can be canceled or modified within a limited time after placement. Please contact our customer support team as soon as possible to request changes. Note that modifications or cancellations may not be possible once the order is processed or shipped.

You will receive an order confirmation email with the details of your purchase and a summary of the items ordered. If you do not receive this email, please check your spam/junk folder or contact our support team.

Our physical store is open Monday to Saturday, from 10 AM to 9 PM. We are closed on Sundays. Our online store is available 24/7.